FAKTOR – FAKTOR YANG MEMPENGARUHI KINERJA PEGAWAI DI BAGIAN ADMINISTRASI KEUANGAN DAN PELAYANAN PADA RUMAH SAKIT UMUM DAERAH PELALAWAN

Abstract

This study aims to examine the effect of perceptions of organizational support,
organizational culture, work competency, work motivation and roles of perception,
on the performance of employees with the object of research in The Financial
Administration and Services at The Pelalawan Regional General Hospital. The
sampling method uses a sampling census and sampling using an error rate of 5%.
The author conducts research based on data collection techniques through
questionnaires. Analysis of the data used is quantitative, analysis of data through
multiple linear regression equations with t test and test of coefficient of determination
(Adj.R2) and data collected and processed with the help of SPSS 25.0 statistical
program. From the results of the study the following conclusions are obtained based
on the results of the t test, it is known that the five variables with values (1.512,
5.025, 6.901, 4.656 and 1.382). It can be seen that perceptions of organizational
support, organizational culture, work competency, work motivation and role of
perceptions have a significant effect on employee performance in the Financial
Administration and Services of Pelalawan Regional General Hospital. In addition, it
can be seen from the results of the coefficient of determination test (Adj. R2) where
the value of Adj.R2 is 0.835 (83.5%). It can be seen that employee performance is
influenced by the five variables, while (16.5%) is influenced by variables others not
included in this study.